Return & Refund Policy

Giggles and Gadgets
Effective Date: 1st Feb 2026

Giggles and Gadgets is committed to providing quality products and a smooth shopping experience. If something isn’t right with your order, we’re here to help.

Please review our policy below to understand how returns and refunds are handled.

1. Return Eligibility

We accept returns within 15 days of delivery if:

• The item arrived damaged
• The item is defective
• The item is significantly different from the product description

To process a return request, we require clear photo or video evidence showing the issue.

To be eligible for a return:

• The request must be submitted within 15 days of delivery
• The item must be unused and in its original packaging (when applicable).
• Proof of purchase (order number) must be provided

2. Non-returnable situations.

We do not accept returns for:

• Change of mind
• Incorrect item ordered by the customer
• Personal preference

We encourage customers to carefully review product descriptions, images, and specifications before ordering.

Certain items may be non-returnable for hygiene or safety reasons, which will be clearly mentioned on the product page where applicable.

3. Order Changes & Cancellations

Orders are processed promptly to ensure fast fulfillment.

• If you need to change or cancel your order, please contact us as soon as possible.
• While we cannot guarantee modifications once processing begins, we will do our finest to assist you.

4. Return Shipping

If your return request is approved,

• We provide a prepaid return shipping label for your convenience.
• Items must be securely packed and shipped back using the provided label.
• Detailed instructions on how to return your item will be sent along with the label.

This ensures a smooth, hassle-free return process for our customers.

5. Refund Process

Once your returned item is received and inspected:

• You will receive an email confirmation
• If approved, your refund will be issued to the original payment method

Please allow up to 10 to 15 business days for the refund to reflect, depending on your bank or payment provider.

If a return request does not meet our eligibility criteria, we will notify you with details.

6. Exchanges

We currently do not offer direct exchange.

If your item qualifies for a return due to damage or defect, you may place another order after your refund has been processed.

7. How to Request a Return

To initiate a return, please contact us at:

Email: support@giggleandgadget.com

Please include:

• Your order number
• A brief description of the issue
• Clear photos or videos of the item

Our support team will review your request and respond with next steps.

8. Contact Us

If you have questions regarding your order or this policy, you may contact us at:

Email: support@giggleandgadget.com
Contact Page: Giggles & Gadgtes Contact 

We are committed to assisting you clearly and timely.

Policy Updates

Giggles and Gadgets reserves the right to update this Return & Refund Policy at any time. Any changes will be posted on this page with a revised effective date.